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November 2026 editionESDEENPTRSS

Restaurante Lleno, The taste of success and growth
Operations

Restaurant cleaning when customers are inside

Generally, a restaurant is cleaned once customers have left, but sometimes the question comes up of whether it is correct to do extra cleaning while there are customers inside the establishment…

By Jordi Eserski Published on November 15, 2014 5 min read

Restaurant cleaning while customers are inside
Foto: Pexels
In this article
  1. What about when there are no customers?

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Restaurant cleaning usually happens once customers have already left, but sometimes the question comes up of whether it is correct or not to do extra cleaning while there are customers inside the establishment. Many believe it can give a bad image, but in reality it is the opposite.

This is not a topic to doubt. Hygiene and cleaning have to come first, because that brings a lot of rewards for the business.

In my own case, every one of my restaurants has a policy that says you clean at all times. Having customers is no exception; on the contrary, one of the guys always has the job of staying on top of the ongoing cleaning of the place.

Anything can get dirty… a customer with dirty shoes, the employees themselves walking all over the place, dust falling from the ceiling, etc.

If we are not on top of the cleaning at all times, we run the risk of being seen badly by customers. One small detail is enough for a customer to decide we are complete pigs. That is why you have to clean at all times, taking the proper care not to make people uncomfortable.

In our case, we naturally pay special attention to the tables where there are children, since it is normal for them to spill their drinks or, in a fit of anger, end up throwing all the food on the floor 😀

If the customer notices that they do not have to call you for help, but that you are already on your way to help, that is a plus for the business.

We also pay special attention to tables with groups of friends, since we have always had the bad experience that they tend to be messier, and it is quite common to find napkins or pieces of food on the floor.

Curiously, the ones who give us the least work on this are usually the ones who come to eat as a couple, a man and a woman. They probably want to impress each other, and that helps us a lot 😀

When you keep a constant cleaning policy in front of customers, it tends to be seen well, and there is never a shortage of the occasional compliment or positive comment on Facebook.

That is why I recommend doing it at all times, whether there are customers or not.

What about when there are no customers?

Yes. I am mainly referring to the floor, which gets dirty from the employees walking on it, and to the dust that can fall from the ceiling.

Cleaning, as we already mentioned in the article Cleaning and hygiene as a priority in your restaurant, is key to the success of a business. Do not even think about neglecting it for a single moment.

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